Frequently asked questions

StaffCloud.net aka php workshop is a 14 years old Company. We are simply best (and we mean it!!) agency for your virtual staff needs because:

(A) STAFF

We have a staff strength of 170+ in-house experienced staff as on 2018. Our Team is of college Graduates with “Excellent” English, Good command on Internet research and Windows based software.

(B) LOCATION

We are based in a small city in central India. Since we are located in a small City, we have the lowest attrition rate in the industry and Quality trained manpower stick with us for years. Our city is also situated in most peaceful part of India with no record of any natural calamity or any man-made problems like riots etc.

(C) WORK CULTURE

We are very strict about timelines. We have the best attention to details and we do QA. We DO NOT accept a project if we cant do it OR if we can’t deliver it on promised date. This is why we receive most of our business through references.

(D) AWARDS

We have been officially rated as No. 1 administrative support company in Elance.com (now Upwork) in the past. We have various local awards in our kitty.

(E) DAILY COMMUNICATION & REPORTING

We are highly praised for our communication and reporting. We provide daily reporting in any format you like and we ask proactive questions. All the involved person in a project (Clients, Staff and QA team) use our Portal so that every body is on same page and backup staff can takeover project easily if needed.

(F) INFRASTRUCTURE

We have a high-reliability infrastructure to implement projects without any interruption like Backup Internet, Backup power along with the most important backup staff. We are in the process of building our new state of the art work-space nearby.

(G) EXPERIENCE

With our senior team’s experience of more than 12 years, We are highly technical and efficient. We have evolved ourselves to various process and tools to deliver the BEST WORK among listed categories of services.

(H) PRICING

Because of our Location advantage with its cheap infrastructure, low salaries and well managed operations! we offer one of the lowest pricing in Industry without any compromise on service quality. This is why companies Like “Amazon Inc” is our primary ongoing client from last 9 years.

We can normally start from the next working day as we have a big In-house team.

However it will be confirmed by support team once you submit your project details and requirements by submitting an enquiry, or by emailing our support address.

Please submit your Project details and we will reply within 24 hours.

Work-related communication

All work-related communication happens through our portal. It is a simple Task based portal. You can also reply directly to portal notification emails to share messages and files.

Non-work-related communication

For matters such as billing, payments, staff complaints, or new projects, contact our support team or submit a ticket through this site.

We work in 3 shifts, 24 Hours, 6 days for optimal uses of resources. However, if you have any particular time requirement, It can be arranged. Please contact us.

StaffCloud.net, also known as ‘PHP workshop’, is a 14 years old well established company with profitable operations and dedicated management team.

StaffCloud team has worked with almost all Shopping Cart / E-Commerce systems. Here is a list:

• Amazon Seller Central
• Silver Earth
• OmniChannel
• Magento
• Shopify
• Weebly
• Ebay
• Amazon Vendor Central
• 3DCart
• ChannelAdvisor
• OsCommerce
• NetSuite

Note: We are Highly technical and we can easily work on any new system without any training.

We are currently providing the following services with plans to add more in the future. We only accept those projects which we can complete On-Time and with confidence.

The service list on the portal is rendered as an image and did not come across in the fetch. Paste the list from the portal, or link this answer to this site’s own service taxonomy — five pillars, eighteen groups, sixty-one capabilities.

Companies with an active client relationship should send us a request for a portal account by email to our support address (or create a ticket) mentioning the email id who needs an account.

Normally we receive requests for additional Portal accounts from our primary client contact.

We neither take any advanced payment nor any Credit card details in initial client on-boarding stage (for nearly 7 days).

Beyond the trial phase, we provide refund options if you are not satisfied with the work performed.

We have various payment options from Bank wire transfer, Credit cards to Online services like PayPal. We can share more details once we start working together.

We are located in Central India in a city namely ‘Gondia’. ‘Gondia’ is a peaceful small city with many educational institutes and no history of natural calamity, Riots etc. It’s a perfect place for a Stable operations with availability of talent pool. We consider our location to be a ‘key’ reason of our success. Nearest Airport is Nagpur which is 3 hours drive from our office.

Here is our postal address:

PHP Workshop,
C/o Shri Shailesh Purushottam Agrawal,
Balaghat Road, Gondia, District Gondiya,
Maharashtra 441601, India
INDIA

StaffCloud is one of the fast growing company in the BPO industry, and operates with an “Employee First” policy that prioritises worker satisfaction alongside customer needs.

Insurance and financial protection

• ESIC and EPF coverage
• Medical benefits extending to eligible employees’ families
• Personal accidental insurance with remuneration for total or partial disablement or death

Workplace amenities

• Complimentary meals for all staff
• Saturday half-days and Sunday weekly off
• Mobile allowances based on business requirements

Career development and compensation

• Performance-based salary increments awarded annually
• Yearly bonuses
• Loan facilities or financial assistance (tenure-dependent)

Recreation and culture

• Table tennis tournaments
• Company cricket team participation
• Regular cultural programs featuring singing, acting and dancing
• Sports tournaments with other organisations

Additional programmes

• Employee referral scheme encouraging recruitment of friends and relatives

Any Fresher having Bachelor’s degree in any stream and a minimum score of 50% in their academics can apply for this job. Candidate should have good knowledge of English, Web Research, Excel and Keyboard skill.

Candidates with experience in other companies are given special preference and will be assessed based on their skills.

If you possess strong English proficiency, internet research abilities, and computer skills (Excel, Photoshop, etc.), follow these application steps:

1. Visit in person

Visit us with your resume during office hours from Monday to Saturday, 10 AM to 5 PM. Call ahead to inquire about openings and schedule an appointment.

2. Screening process

The evaluation takes approximately 2 hours and consists of three stages: an aptitude test, a technical skill test, and an HR interview.

3. Results

Successful candidates proceed to a final management interview. If positions are available, you may receive a start date immediately. Otherwise, you will be placed on a waiting list for future consideration.

Alternative option

You may email your resume to jobs@staffcloud.net for database retention, though in-person visits demonstrate stronger commitment to potential employers.

To inquire about current job openings, please call reception during office hours. The support team is available Monday through Saturday from 10 AM to 5 PM Indian Standard Time.

Please bring your latest resume, photograph if you can and Career certificates like Mark sheets etc.

Please note that if you are selected, we verify your resume information for authenticity.