Client success stories

Work we can point at

Every story below came out of a live account — a listing nobody could unblock, a chargeback nobody had time to dispute, a support queue that had outgrown the person holding it. Pick a pillar, then jump straight to the capability that matches your own problem.

  • 33 stories indexed
  • 38 capabilities covered
  • Named teams, documented work
Product Listing & Catalog Optimization 6 Browse Node & Attribute Optimization 3 A+ Content Design 2 Amazon Brand Store & Storefront Design 1 Amazon Account Health & Case Management 6 Amazon Competitive Intelligence & Price Tracking 1 Amazon Seller Programs Management 1 Amazon Compliance & Bundle Support 4 Shopify Store & Inventory Management 2 Shopify SEO & Conversion Rate Optimization 1 Shopify App & Platform Configuration 1 eCommerce Copywriting & Product Content 4 Walmart Marketplace Management 2 Wayfair, Etsy & Target Marketplace Management 1 Rithum / Dsco Multi-Channel Marketplace Operations 1 Niche & Emerging Marketplace Listing Support 2 Dropship & B2B EDI Platform Operations 2 ERP, WMS & Order-Sync Integration 3 Vendor Central AP Disputes & Reimbursements 6 Product Data Enrichment & Attribute Development 5 Product Data Matching & IDQ Auditing 5 MAP Monitoring & Price Compliance 1 PIM & Catalog Syndication Management 3 Multi-Channel Order Processing & Fulfillment 4 Inventory & Stock Management 2 Invoice, PO & Remittance Processing 3
AI Data Annotation (Image & Video) 1 AI Catalog Data Quality Auditing 3 LLM Data Labeling & Model Evaluation 1 AI-Generated Product Imagery & Visual Content 1
Product Photo Retouching & Enhancement 4 Background Removal, Clipping Path & Ghost Mannequin Editing 1 Marketing Collateral & Social Graphics Design 2
Data Entry, OCR & Document Digitization 1 Multi-Channel Customer Support 2 Helpdesk & Ticketing Platform Management 2 Web Research & Data Collection Support 1
Data Engineering & BI Dashboard Services 3

eCommerce

Amazon Seller & Vendor Central Management

Product Listing & Catalog Optimization

6 stories
CS31 Amazon Seller New Item Setup Inconsistent product data was stalling Seller Central launches. We standardized data, mapped categories and built flat file uploads. Read the full story. Read Case Study CS30 Amazon Vendor New Item Setup New item setup in Vendor Central kept failing on data errors. We built templates, validation and bulk upload steps that get items live. See how we did it. Read Case Study CS1 Unblocking Amazon Vendor PO Errors A product-type error blocked PO confirmation in Amazon Vendor Central. We filed cases and corrected the attributes to restore orders. Read the full story. Read Case Study CS5 Amazon PDP Title Not Updating Fix An approved title refused to show on the Amazon detail page. We found a bad parent-child ASIN link, removed it and refreshed the listing. Read the full story. Read Case Study CS4 Amazon Variation Size Label Fix Size labels across an Amazon variation family did not match the products. We traced it to unit-count normalization and fixed it. See how we did it. 4ASINs corrected 15 minto reflect on the PDP 0variation changes needed Read Case Study CS26 Multi-Channel Pet Brand Operations A pet products maker was juggling catalog, support and fraud checks. We ran Amazon catalog, eDesk tickets and Shopify order reviews as one team. Read on. Read Case Study

Browse Node & Attribute Optimization

3 stories
CS9 Amazon EU Toy Safety Reinstated A toy-safety misclassification suppressed a brand's ASINs across Amazon EU. We built an evidence pack, appealed and restored them. Read the full story. 3ASINs reinstated 5 daysto classification correction 0lasting account health impact Read Case Study CS1 Unblocking Amazon Vendor PO Errors A product-type error blocked PO confirmation in Amazon Vendor Central. We filed cases and corrected the attributes to restore orders. Read the full story. Read Case Study CS4 Amazon Variation Size Label Fix Size labels across an Amazon variation family did not match the products. We traced it to unit-count normalization and fixed it. See how we did it. 4ASINs corrected 15 minto reflect on the PDP 0variation changes needed Read Case Study

A+ Content Design

2 stories
CS15 Amazon A+ Content Design That Sells Thin detail pages left shoppers guessing and comparing elsewhere. We designed A+ content with comparison charts and a mobile-first layout. Read the story. Read Case Study CS14 Amazon Andon Cord Suspension Fix An Andon Cord pull suspended a high-return ASIN and stopped orders. We found the cause, rewrote the listing and filed a plan of action. See how we did it. 26.67%return rate that triggered the flag 1ASIN reinstated Resumedpurchase orders after reinstatement Read Case Study

Amazon Brand Store & Storefront Design

1 story
CS15 Amazon A+ Content Design That Sells Thin detail pages left shoppers guessing and comparing elsewhere. We designed A+ content with comparison charts and a mobile-first layout. Read the story. Read Case Study

Amazon Account Health & Case Management

6 stories
CS14 Amazon Andon Cord Suspension Fix An Andon Cord pull suspended a high-return ASIN and stopped orders. We found the cause, rewrote the listing and filed a plan of action. See how we did it. 26.67%return rate that triggered the flag 1ASIN reinstated Resumedpurchase orders after reinstatement Read Case Study CS22 Merged Amazon ASIN Split & Fixed Two distinct SKUs had merged under one Amazon ASIN, confusing buyers and reviews. We corrected the catalog data and relisted them cleanly. See how we did it. 2SKUs separated from one ASIN Near zeroreturn rate after correction Clearedaccount health warnings Read Case Study CS24 Amazon Policy Flag Suppression Fix Incorrect therapeutic and food-safety flags suppressed compliant Amazon listings. We rewrote the content and appealed until restored. See how we did it. Read Case Study CS1 Unblocking Amazon Vendor PO Errors A product-type error blocked PO confirmation in Amazon Vendor Central. We filed cases and corrected the attributes to restore orders. Read the full story. Read Case Study CS5 Amazon PDP Title Not Updating Fix An approved title refused to show on the Amazon detail page. We found a bad parent-child ASIN link, removed it and refreshed the listing. Read the full story. Read Case Study CS10 Amazon Image Suppression Recovery Bulk image suppression pulled a catalog offline on Amazon US. We audited assets and redesigned non-compliant images across 2,000+ ASINs. See how we did it. 2,000+ASINs reinstated in search 24 hoursfrom bulk submission to flag removal Fullrecovery of visibility and PDP access Read Case Study

Amazon Competitive Intelligence & Price Tracking

1 story
CS20 Product-to-URL Matching at Scale A brand protection and price monitoring platform needed reliable product-to-URL matches. We built a matching and validation workflow. See how we did it. Read Case Study

Amazon Seller Programs Management

1 story
CS25 Amazon Sell Globally Expansion A brand wanted new Amazon marketplaces live without rebuilding its catalog. We handled activation, Build International Listings and pricing. Read the story. Read Case Study

Amazon Compliance & Bundle Support

4 stories
CS9 Amazon EU Toy Safety Reinstated A toy-safety misclassification suppressed a brand's ASINs across Amazon EU. We built an evidence pack, appealed and restored them. Read the full story. 3ASINs reinstated 5 daysto classification correction 0lasting account health impact Read Case Study CS11 Amazon UK Lighting ASIN Restored An outdoor lighting ASIN was blocked on Amazon UK under restricted-products rules. We built the electrical compliance case and won the appeal. Read the story. 22ASINs reinstated 24 hrsfrom appeal to reinstatement 0lasting account health impact Read Case Study CS24 Amazon Policy Flag Suppression Fix Incorrect therapeutic and food-safety flags suppressed compliant Amazon listings. We rewrote the content and appealed until restored. See how we did it. Read Case Study CS12 Amazon SIOC Chargeback Dispute Win Amazon issued chargebacks for alleged SIOC packaging non-compliance. We gathered photo and dimension evidence and disputed each claim. See how we did it. Fullrecovery of chargeback losses 5 daysAmazon review to acceptance Correctedpackaging data in Amazon's systems Read Case Study

eCommerce

Shopify & DTC Store Management

Shopify Store & Inventory Management

2 stories
CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study CS26 Multi-Channel Pet Brand Operations A pet products maker was juggling catalog, support and fraud checks. We ran Amazon catalog, eDesk tickets and Shopify order reviews as one team. Read on. Read Case Study

Shopify SEO & Conversion Rate Optimization

1 story
CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study

Shopify App & Platform Configuration

1 story
CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study

eCommerce Copywriting & Product Content

4 stories
CS16 Walmart GMV Up 33.24% in a Year A Walmart account was drifting with weak listings. We rebuilt content, SEO and creative, lifting GMV 33.24% and units 42.56% year over year. Read the story. 33.24%GMV growth ($47,083.72 → $62,734.68) 42.56%increase in units sold (2,481 → 3,537) 35.41%increase in orders (2,434 → 3,296) Read Case Study CS18 Wayfair Revenue Up 103.9% YoY Wayfair listings were thin and losing placement. We rebuilt titles, attributes, variations and imagery: 103.9% year-over-year revenue growth. Read the story. +103.9%year-on-year revenue growth $228,152total revenue in the optimised period Multi-SKUgrowth rather than a few products Read Case Study CS14 Amazon Andon Cord Suspension Fix An Andon Cord pull suspended a high-return ASIN and stopped orders. We found the cause, rewrote the listing and filed a plan of action. See how we did it. 26.67%return rate that triggered the flag 1ASIN reinstated Resumedpurchase orders after reinstatement Read Case Study CS24 Amazon Policy Flag Suppression Fix Incorrect therapeutic and food-safety flags suppressed compliant Amazon listings. We rewrote the content and appealed until restored. See how we did it. Read Case Study

eCommerce

Multi-Marketplace Management

Walmart Marketplace Management

2 stories
CS16 Walmart GMV Up 33.24% in a Year A Walmart account was drifting with weak listings. We rebuilt content, SEO and creative, lifting GMV 33.24% and units 42.56% year over year. Read the story. 33.24%GMV growth ($47,083.72 → $62,734.68) 42.56%increase in units sold (2,481 → 3,537) 35.41%increase in orders (2,434 → 3,296) Read Case Study CS2 Walmart Unpublished Listings Fixed Live Walmart listings unpublished after a wrong backend category. We appealed, escalated with support and recovered the listings. See how we did it. Read Case Study

Wayfair, Etsy & Target Marketplace Management

1 story
CS18 Wayfair Revenue Up 103.9% YoY Wayfair listings were thin and losing placement. We rebuilt titles, attributes, variations and imagery: 103.9% year-over-year revenue growth. Read the story. +103.9%year-on-year revenue growth $228,152total revenue in the optimised period Multi-SKUgrowth rather than a few products Read Case Study

Rithum / Dsco Multi-Channel Marketplace Operations

1 story
CS33 Dropship Order Monitoring & SLAs Dropship orders were slipping between retailer portals unseen. We monitored every portal daily and reported exceptions against SLA. Read the full story. Read Case Study

Niche & Emerging Marketplace Listing Support

2 stories
CS23 Temu Catalog Growth Over 50% A seller wanted more assortment live on Temu without compliance rejections. We ran compliance review and bulk uploads for over 50% catalog growth. Read on. 50%+catalogue growth on Temu Reducedsuppression risk across listings Fullcompliance with Temu listing standards Read Case Study CS21 SHEIN Onboarding for 5,000+ SKUs A high-SKU seller was onboarding to SHEIN one listing at a time. Our workflow covered 5,000+ SKUs and roughly 60% less manual listing effort. Read the story. ~60%reduction in manual listing effort Fewerupload errors through proactive validation Reducedlisting suppressions via compliance controls Read Case Study

eCommerce

Retail Systems & EDI Integrations

Dropship & B2B EDI Platform Operations

2 stories
CS33 Dropship Order Monitoring & SLAs Dropship orders were slipping between retailer portals unseen. We monitored every portal daily and reported exceptions against SLA. Read the full story. Read Case Study CS3 99.53% Fill Rate on Home Depot Hub Fill rate slipped on Home Depot Supplier Hub. We took on catalog, inventory and disputes: 99.53% Adjusted Fill Rate across 75,000+ order lines. Read on. 99.53%adjusted fill rate maintained 75,000+order lines managed Reduceddisruption from shortage claims Read Case Study

ERP, WMS & Order-Sync Integration

3 stories
CS21 SHEIN Onboarding for 5,000+ SKUs A high-SKU seller was onboarding to SHEIN one listing at a time. Our workflow covered 5,000+ SKUs and roughly 60% less manual listing effort. Read the story. ~60%reduction in manual listing effort Fewerupload errors through proactive validation Reducedlisting suppressions via compliance controls Read Case Study CS23 Temu Catalog Growth Over 50% A seller wanted more assortment live on Temu without compliance rejections. We ran compliance review and bulk uploads for over 50% catalog growth. Read on. 50%+catalogue growth on Temu Reducedsuppression risk across listings Fullcompliance with Temu listing standards Read Case Study CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study

Vendor Central AP Disputes & Reimbursements

6 stories
CS6 Amazon Invoice Dispute Recovery Vendor Central deductions were going unchallenged. Root cause work and re-disputes recovered ~78% of a $14,237.29 disputed invoice set. See how we did it. ~78%of the disputed amount recovered 77 of 81invoices resolved 64invoices taken to re-dispute Read Case Study CS7 Amazon Co-Op Overcharge Recovery Duplicate Co-Op charges were quietly inflating an Amazon vendor bill. We audited, reconciled and disputed every line, recovering $34,232.06. Read the story. $34,232.06recovered in full Confirmedas duplicate by Amazon Correctedat source to stop recurrence Read Case Study CS13 Duplicate Co-Op Charges Refunded Provisional Co-Op charges were billed twice unnoticed. Month-by-month reconciliation exposed the duplicates and won $34,232.06 reimbursed. Read the story. $34,232.06recovered in full Confirmedduplicate by Amazon on review Correctedunderlying cause to prevent recurrence Read Case Study CS8 $81K Amazon Rebate Recovery A volume incentive rebate was deducted at the wrong billing frequency. We proved the contract mismatch and recovered $81,076.87. See how we did it. $81,076.87repaid in full Monthly vs annualbilling frequency corrected Replacedagreement reissued with correct terms Read Case Study CS12 Amazon SIOC Chargeback Dispute Win Amazon issued chargebacks for alleged SIOC packaging non-compliance. We gathered photo and dimension evidence and disputed each claim. See how we did it. Fullrecovery of chargeback losses 5 daysAmazon review to acceptance Correctedpackaging data in Amazon's systems Read Case Study CS3 99.53% Fill Rate on Home Depot Hub Fill rate slipped on Home Depot Supplier Hub. We took on catalog, inventory and disputes: 99.53% Adjusted Fill Rate across 75,000+ order lines. Read on. 99.53%adjusted fill rate maintained 75,000+order lines managed Reduceddisruption from shortage claims Read Case Study

eCommerce

Product Data & Catalog Management

Product Data Enrichment & Attribute Development

5 stories
CS30 Amazon Vendor New Item Setup New item setup in Vendor Central kept failing on data errors. We built templates, validation and bulk upload steps that get items live. See how we did it. Read Case Study CS31 Amazon Seller New Item Setup Inconsistent product data was stalling Seller Central launches. We standardized data, mapped categories and built flat file uploads. Read the full story. Read Case Study CS18 Wayfair Revenue Up 103.9% YoY Wayfair listings were thin and losing placement. We rebuilt titles, attributes, variations and imagery: 103.9% year-over-year revenue growth. Read the story. +103.9%year-on-year revenue growth $228,152total revenue in the optimised period Multi-SKUgrowth rather than a few products Read Case Study CS21 SHEIN Onboarding for 5,000+ SKUs A high-SKU seller was onboarding to SHEIN one listing at a time. Our workflow covered 5,000+ SKUs and roughly 60% less manual listing effort. Read the story. ~60%reduction in manual listing effort Fewerupload errors through proactive validation Reducedlisting suppressions via compliance controls Read Case Study CS23 Temu Catalog Growth Over 50% A seller wanted more assortment live on Temu without compliance rejections. We ran compliance review and bulk uploads for over 50% catalog growth. Read on. 50%+catalogue growth on Temu Reducedsuppression risk across listings Fullcompliance with Temu listing standards Read Case Study

Product Data Matching & IDQ Auditing

5 stories
CS22 Merged Amazon ASIN Split & Fixed Two distinct SKUs had merged under one Amazon ASIN, confusing buyers and reviews. We corrected the catalog data and relisted them cleanly. See how we did it. 2SKUs separated from one ASIN Near zeroreturn rate after correction Clearedaccount health warnings Read Case Study CS20 Product-to-URL Matching at Scale A brand protection and price monitoring platform needed reliable product-to-URL matches. We built a matching and validation workflow. See how we did it. Read Case Study CS4 Amazon Variation Size Label Fix Size labels across an Amazon variation family did not match the products. We traced it to unit-count normalization and fixed it. See how we did it. 4ASINs corrected 15 minto reflect on the PDP 0variation changes needed Read Case Study CS5 Amazon PDP Title Not Updating Fix An approved title refused to show on the Amazon detail page. We found a bad parent-child ASIN link, removed it and refreshed the listing. Read the full story. Read Case Study CS32 Product Substitution QA at Scale Poor substitution choices were frustrating shoppers across a huge catalog. We audited substitution accuracy at scale and flagged mismatches. Read the story. 1M+product pairs audited 99%accuracy maintained 20+product categories reviewed Read Case Study

MAP Monitoring & Price Compliance

1 story
CS20 Product-to-URL Matching at Scale A brand protection and price monitoring platform needed reliable product-to-URL matches. We built a matching and validation workflow. See how we did it. Read Case Study

PIM & Catalog Syndication Management

3 stories
CS21 SHEIN Onboarding for 5,000+ SKUs A high-SKU seller was onboarding to SHEIN one listing at a time. Our workflow covered 5,000+ SKUs and roughly 60% less manual listing effort. Read the story. ~60%reduction in manual listing effort Fewerupload errors through proactive validation Reducedlisting suppressions via compliance controls Read Case Study CS23 Temu Catalog Growth Over 50% A seller wanted more assortment live on Temu without compliance rejections. We ran compliance review and bulk uploads for over 50% catalog growth. Read on. 50%+catalogue growth on Temu Reducedsuppression risk across listings Fullcompliance with Temu listing standards Read Case Study CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study

eCommerce

Order & Fulfillment Operations

Multi-Channel Order Processing & Fulfillment

4 stories
CS3 99.53% Fill Rate on Home Depot Hub Fill rate slipped on Home Depot Supplier Hub. We took on catalog, inventory and disputes: 99.53% Adjusted Fill Rate across 75,000+ order lines. Read on. 99.53%adjusted fill rate maintained 75,000+order lines managed Reduceddisruption from shortage claims Read Case Study CS33 Dropship Order Monitoring & SLAs Dropship orders were slipping between retailer portals unseen. We monitored every portal daily and reported exceptions against SLA. Read the full story. Read Case Study CS26 Multi-Channel Pet Brand Operations A pet products maker was juggling catalog, support and fraud checks. We ran Amazon catalog, eDesk tickets and Shopify order reviews as one team. Read on. Read Case Study CS1 Unblocking Amazon Vendor PO Errors A product-type error blocked PO confirmation in Amazon Vendor Central. We filed cases and corrected the attributes to restore orders. Read the full story. Read Case Study

Inventory & Stock Management

2 stories
CS3 99.53% Fill Rate on Home Depot Hub Fill rate slipped on Home Depot Supplier Hub. We took on catalog, inventory and disputes: 99.53% Adjusted Fill Rate across 75,000+ order lines. Read on. 99.53%adjusted fill rate maintained 75,000+order lines managed Reduceddisruption from shortage claims Read Case Study CS17 100K+ SKU Shopify Store Operations Several brands shared one Shopify backend with tangled taxonomy. We rebuilt bulk catalog, apps, shipping and SEO across 100K+ SKUs. Read the full story. Read Case Study

Invoice, PO & Remittance Processing

3 stories
CS19 AP Invoice Exception Processing High-volume invoice exceptions were piling up and delaying payments. We processed them to a documented SOP with steady accuracy. Read the full story. Read Case Study CS6 Amazon Invoice Dispute Recovery Vendor Central deductions were going unchallenged. Root cause work and re-disputes recovered ~78% of a $14,237.29 disputed invoice set. See how we did it. ~78%of the disputed amount recovered 77 of 81invoices resolved 64invoices taken to re-dispute Read Case Study CS1 Unblocking Amazon Vendor PO Errors A product-type error blocked PO confirmation in Amazon Vendor Central. We filed cases and corrected the attributes to restore orders. Read the full story. Read Case Study
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